Contact Us

Contact Us – We are here to serve you

We are always happy to connect with you and answer all your inquiries about Balqis products, usage instructions, order tracking, and choosing the most suitable product for your needs.

Whether you want to inquire about different types of honey, beehive products, your order status, or any other information, Balqis's team is ready to assist you with care and transparency.

Contact Methods

You can contact us through the available communication channels on the website, such as:

  • Phone Number: 01032393200

  • WhatsApp: 01032393200

  • Email: blalqeshoney@gmail.com

  • Social Media Pages: Instagram | Facebook

Please use the most convenient contact method for you, and we will endeavor to respond as soon as possible during official working hours.

How can we help you?

You can contact us regarding:

  • Inquiries about products and their ingredients

  • Assistance in choosing the right product for your needs

  • Tracking order status and shipping

  • Exchange or return requests

  • Inquiries about offers and packages

  • Any feedback or suggestions to improve your experience

Information that helps us serve you faster

When contacting us regarding an existing order, it is preferable to provide us with the following:

  • Order number

  • Name used in the order

  • Phone number

  • Brief description of the inquiry or issue

Choosing the right product

If you are unsure about the type of honey or the most suitable product for you, we are happy to help you explore the available options based on your different needs, such as:

  • Daily family use

  • Immunity and seasonal care

  • Energy and vitality

  • Digestive comfort

  • Specialized beehive products

Post-Purchase Support

Our service does not end with completing the order. We are ready to answer your inquiries regarding usage instructions, storage, or any product-related feedback after receipt.

Your Feedback Matters to Us

We believe that the best development starts with our customers' opinions. If you have any feedback, suggestions, or an experience you would like to share with us, we are happy to listen to you and continuously work to improve your experience.

At Balqis, we consider communication not just a way to answer questions, but a fundamental part of our relationship with our customers. Just as we are keen to provide reliable natural products, we are also keen to provide friendly and prompt service that helps you shop with confidence and peace of mind.