Terms and Conditions

    Welcome to Belqis Store. By using this website or completing any purchase through it, you agree to be bound by the terms and conditions outlined below. Please read these terms carefully before using the website or ordering products.

    1. Acceptance of Terms

    Your use of the website or submission of a purchase order constitutes explicit agreement to these terms and conditions, in addition to Belqis Store's privacy policy and shipping and return policy.


    2. Products and Information

    At Belqis, we strive to provide accurate and clear information about products, including ingredients, usage instructions, and illustrative images. However, some minor details such as packaging color or design may vary due to continuous updates or different production batches.

    Furthermore, the information provided on the website is intended to introduce products and help you choose what suits you, and it is not a substitute for specialized medical advice when needed.


    3. Prices and Product Availability

    All prices displayed on the website are in Egyptian Pounds and include Value Added Tax (VAT) if applicable, unless otherwise stated.

    We may update prices, modify offers, or discontinue certain products at any time without prior notice. Product availability is subject to actual stock at the time of order confirmation.


    4. Orders and Purchase Confirmation

    Upon completing your order, you will receive a message or call to confirm your order and shipping details. The order is considered confirmed after data review and approval by the Belqis team.

    We reserve the right to refuse or cancel any order in specific cases, such as:

    • Product unavailability

    • An error in pricing or product description

    • Inability to communicate for data confirmation

    • Suspicion of unauthorized use of the website

    In case any amount has been paid in advance, we will coordinate with you regarding its refund according to the payment method used.


    5. Shipping and Delivery

    We carefully prepare orders to ensure they arrive in the best possible condition. Delivery time varies depending on the governorate, shipping company, and operational circumstances.

    Please ensure the accuracy of shipping details and phone number to avoid any delivery delays.


    6. Exchange and Return Policy
    Exchange and return requests are subject to Belqis Store's approved exchange and return policy, which clarifies accepted cases, necessary procedures, and the request submission period.
    7. Acceptable Use of the Website

    The user agrees to use the website in a lawful manner and not to engage in any activity that may cause harm to the website or affect the experience of other users, including unauthorized access attempts or misuse of content.


    8. Intellectual Property

    All texts, images, designs, logos, and content published on the website are the property of Belqis Store or used with permission, and may not be copied, reused, or published without prior written consent.


    9. Limitation of Liability

    Belqis Store makes every effort to provide high-quality natural products and accurate information. However, the store is not responsible for misuse of products or their use in a manner contrary to the instructions provided or published on the website.


    10. External Links

    The website may include links to external websites or services. Belqis Store is not responsible for the content or policies of those websites.


    11. Amendment of Terms and Conditions

    Belqis Store reserves the right to amend these terms and conditions at any time to accommodate operational developments or legal requirements. Your continued use of the website after the publication of amendments constitutes your agreement to the updated version.


    12. Governing Law

    These terms and conditions are governed by the laws and regulations in force in the Arab Republic of Egypt.


    13. Contact Us

    If you have any questions or inquiries regarding these terms and conditions, you can contact us through the "Contact Us" page or via Belqis's official communication channels.


    At Belqis, we believe that trust begins with transparency. Just as we are keen to provide reliable and carefully tested natural products, we are also committed to clearly stating the terms and conditions to ensure a safe and comfortable shopping experience for everyone.